Privacy Policy
Last updated: 22 October 2026
Who we are and what this policy covers
This Privacy Policy explains how Mashkraft handles personal information in connection with https://www.mashkraft.com, business inquiries, communications and related interactions. Our website lists offices in Brampton, Ontario, Canada and Lahore, Pakistan. Contact us at info@mashkraft.com or through our contact page. This policy does not replace a client-specific data processing agreement or a privacy notice for a separate application operated for a client. The relevant contract or application notice explains those arrangements.
Information we collect
When you contact us, the website form asks for the service you are interested in, your name, email address, telephone number, organization and message. We also receive information you choose to send by email or another contact channel, including project requirements and business correspondence. If you apply for a role, this may include your CV, employment history, qualifications and application communications. If we enter a business relationship, we may hold the contact, contractual and billing records needed to administer it.
Website systems and service providers may also collect technical information such as IP address, browser or device details, requested pages, referring pages, timestamps, error information and cookie or similar identifiers. If a public comment feature is used, the comment, submitted identity details and associated anti-spam information may be processed and the approved comment may be visible publicly. Please avoid submitting information about others without authority or unnecessary sensitive information.
Why we use information
We use information to respond to inquiries, discuss requirements, prepare proposals, provide and administer agreed services, communicate with clients and suppliers, consider job applications, operate and improve the website, remember preferences, understand website usage, prevent spam and abuse, investigate security issues and meet legal or record-keeping obligations. Promotional communications, where used, are subject to applicable consent and marketing requirements and your choices.
Consent and other grounds for processing
Depending on the interaction and applicable law, processing may be based on your consent, steps requested before a contract, performance of a contract, legal obligations, or legitimate business interests such as responding to business inquiries, maintaining relationships and protecting our systems. Where consent is required, including for relevant optional cookies or marketing, you can withdraw it without affecting processing that was lawful before withdrawal. Where a right to object applies, you may object to processing based on legitimate interests. Providing contact details is necessary if you want us to respond, but you can generally browse public content without submitting an inquiry.
Cookies, analytics and spam protection
The website uses cookies and similar technologies. Its Cookie Settings panel describes necessary, functional, performance, analytics and other available categories and lists cookie details where provided. You can review available preferences through Cookie Settings or Manage consent and can also control cookies through your browser. Blocking necessary cookies may affect some functions.
The website includes Google Analytics-related tools to understand usage and Google reCAPTCHA to help detect spam or automated abuse. These services may process technical, interaction and device information. Google explains its handling of information in its Privacy Policy. Optional-cookie and analytics preferences should be managed using the available consent controls; where the law requires prior consent, that consent is required for the relevant non-essential processing. External media and social links may involve additional providers if you choose to interact with them.
Who may receive information
Information may be made available to authorized Mashkraft personnel and service providers who support hosting, email, business communications, analytics, spam prevention, security and service delivery. Access should be limited to what is needed for their role and subject to appropriate obligations. We may also disclose information where required by law, to respond to a lawful request, protect rights or safety, or with your authorization. A provider receiving information to support our operations is not thereby authorized to use it for unrelated direct marketing.
International processing
Mashkraft operates across Canada and Pakistan and uses external service providers. Information may therefore be accessed or processed in a country different from the one where you live, and privacy laws may differ between countries. Applicable transfer requirements and appropriate contractual or other safeguards must be observed where required. You can contact us to ask about the arrangements relevant to your information.
How long information is retained
Retention depends on the purpose and applicable obligations. Inquiry records are kept as needed to respond, follow up and manage a resulting relationship; client, contract and billing records may be retained for applicable legal, accounting or dispute requirements; recruitment records are kept as needed to evaluate and administer applications; and technical logs are retained according to operational and security needs. We review information for deletion or anonymization when no longer needed, subject to required retention and normal backup cycles. Cookie lifetimes depend on the cookie and are described in the available cookie information.
Security
We seek to apply technical and organizational measures appropriate to the information and the risks involved. No website, transmission method or storage system is completely secure. Please contact us promptly if you believe information connected with Mashkraft has been exposed or misused, and do not send passwords or confidential production records through a general inquiry form.
Your choices and privacy rights
Depending on the law that applies, you may have rights to request access to your information, correction, deletion, restriction of processing, objection, portability or information about relevant processing. These rights may be subject to legal exceptions and proportionate identity verification. You may withdraw consent where processing relies on consent.
You may object to direct marketing at any time. Use an unsubscribe option where available or email us with your request. A marketing opt-out does not prevent necessary communications about an existing service relationship.
To make a privacy request, email info@mashkraft.com with the subject “Privacy request” and enough context to identify the interaction. We will address requests in accordance with applicable requirements. You may also raise a concern with the relevant privacy authority; depending on your circumstances, this may include the Office of the Privacy Commissioner of Canada or the UK Information Commissioner.
Children and third-party services
This business website is not directed to children. If you believe a child has provided personal information that should not have been collected, contact us. Third-party websites, linked services and embedded content have their own privacy practices; please review their notices when interacting with them.
Policy updates and contact
We may update this policy when our website, processing activities or applicable requirements change. We will update the revision date and provide additional notice where required. Contact us at info@mashkraft.com or through our contact page. For website-use rules, see our Terms and Conditions.